Reference

Open s63 Privacy Policy for India

This page explains how s63 handles the details you share when you open an account, verify identity, or ask us to change your records.

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s63 Open s63 Privacy Policy for India
PRIVACY CONTACTS

Switch to privacy help channels

If you want to ask how your data is used, you can contact us through the privacy mailbox, the form inside your account, or the support line shown in the help area. We keep these paths open so you can request a copy, raise a correction, or ask for a deletion check without repeating yourself across channels. For account-linked requests, use the same contact detail you registered, so we can match the request safely.

Team online

Email request

Send your request from the address tied to your account when you want a copy, correction, or change to stored details. We use that match to confirm the request before we respond.

In-account form

Use the form after you sign in if you want a quick route for access, update, or deletion checks. It keeps the request linked to the right profile.

Postal request

If you prefer written contact, send a signed letter with the account detail you use here. We keep it for the privacy team and reply after we verify the request.

ACCOUNT CONTROLS

Browse the controls that protect data

We store account data behind access controls and only let staff use it when the task needs it.

Data use

We collect only the fields needed for account handling, verification, support replies, and record keeping. When a detail is no longer needed for those purposes, we move it into the next retention step or remove it.

Cookie rules

Session cookies keep your sign-in active and help us remember language or layout choices. Preference cookies are optional, and browser controls let you clear or block most of them without affecting the core privacy request path.

Account safety

We use login logs, device checks, and access limits to spot unusual activity on your profile. Those records are handled by a small group, and only for the time needed to keep the account secure.

Retention

We keep records only for the period needed for the purpose for which they were collected, plus any legal, audit, or dispute period that applies. After that, the data is archived or deleted under our schedule.

Sharing rules

We share data with payment, messaging, or technical service partners only when they help us process your request or run the account. Those partners must use the data for that task and keep it protected.

Your requests

You can ask for access, correction, or removal of record details through the same privacy contact route. We verify the request first, then handle the change where local law allows and keep a trace of the action.

Open common privacy questions here

These questions explain how we handle account data, cookies, retention, and contact requests. If you need a copy of what we hold, want a correction, or need a deletion check, use the same path shown in your account area. We respond in line with local law and keep the process tied to the details you registered, so the right record is matched before any change is made.

It covers the details we collect when you open an account, contact support, send a privacy request, or use the site through your device. It also explains why we keep those records and how long we keep them.

We may collect name fields, contact details, device data, login logs, and payment references tied to UPI, Paytm, PhonePe, or Google Pay where those rails are available. We keep that data only for the stated purposes.

Cookies help us keep you signed in, remember settings, and measure basic site performance. You can manage most browser cookies in your device settings, though some session cookies are needed for normal account use.

We share data only when needed for processing, verification, security, or legal duties. That can include service partners that handle payments, messaging, or checks linked to your account, under confidentiality duties.

We keep records only as long as needed for the purpose for which they were collected, plus any period required by local law. After that, we archive or delete them using our retention process.

Send a request through the contact path in your account and use the same details you registered with us. After we verify the request, we will correct, update, or remove the relevant record where law allows.

Use the privacy mailbox, the in-account form, or the support line shown in the help area. Each path reaches the same team, so you can choose the method that is easiest for you.

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