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Explore the s63 Terms and Conditions

These Terms and Conditions govern your use of s63 and form a binding agreement between you and us the moment you open an account.

Account eligibility subject to local lawUPI, Paytm, PhonePe payment terms applyData handled per our retention policyContact support for any clause queriesTerms updated with notice to you

Explore the Lobby Read FAQ

Browse the Core Rules That Apply to You

s63 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By opening an account on s63, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. We reserve the right to suspend or close any account found to be in breach of these rules, including misuse of payment channels such

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as UPI, Paytm, or PhonePe. Winnings credited to your wallet are subject to verification before withdrawal, and we may request identity documents at any point in that process. These Terms apply regardless of the device you use — mobile app, tablet, or desktop browser. If any
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clause changes, we will notify you via the registered email on your account before the change takes effect. Continued use after that notice constitutes acceptance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

Get in Touch About These Terms

If any clause in these Terms and Conditions is unclear or you believe an error has been applied to your account, our support team is here to help. Raise a query through the channel that suits you and we will respond with reference to the specific clause in question.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our agents can locate the relevant clause, explain how it applies to your account, and escalate disputes to our compliance desk if needed.

Email Support

Write to our support address with your account ID and the clause number in question. We aim to reply within 24 hours with a written explanation you can refer back to at any time.

Help Centre

Our Help Centre hosts a searchable index of policy articles. Each article links back to the exact clause in these Terms so you can cross-reference the rule and understand how it was applied to your situation.

HOW WE PROTECT YOUR ACCOUNT

Switch to Secure Account Practices

Security, data integrity, and fair account management are built into how s63 operates. Below are the six areas of our Terms and Conditions that directly affect your data, access, and ongoing relationship…

Data Handling

We collect only the data necessary to operate your account — name, contact details, and payment method records like UPI or Paytm IDs. That data is never sold to third parties and is encrypted at rest and in transit at all times.

Cookie Policy

Our platform uses session and preference cookies to keep you logged in and remember your lobby settings. You may adjust cookie permissions in your browser, though disabling certain cookies may affect how the account dashboard functions.

Account Security

You are responsible for keeping your login credentials private. We will never ask for your password via chat or email. If you suspect unauthorised access, contact support immediately and we will lock the account pending your identity verification.

Data Retention

Account data is retained for as long as your account remains active and for a statutory period after closure, in line with applicable Indian regulations. After that window closes, personal data is deleted or anonymised from our systems.

Policy Contact

For formal data or Terms queries, address correspondence to our compliance team via the registered support email. Include your account reference number and the specific section of these Terms you are querying so we can respond precisely.

Requesting Changes

You may request a correction to personal data held on your account at any time by contacting support. We will process verified requests within 7 business days and confirm the update to the email registered on your s63 account.

Open the Most Asked Terms Questions

These questions cover the clauses our account holders ask about most often. Each answer references a specific aspect of these Terms and Conditions so you know exactly where to look in the full document.

These Terms apply to every person who opens an account on s63, regardless of the device used. Access is available where local law in India permits, and by registering you confirm that your use of the platform complies with the laws applicable to you.

Yes. We may update these Terms at any time. When we do, we will send a notification to your registered email before the change takes effect. Continuing to use your account after that notice means you accept the revised Terms in full.

Payment method details — including UPI IDs and Paytm wallet references — are stored securely and used only to process your deposits and withdrawals. We do not share this data with third parties outside of the payment processing chain required to complete your transaction.

Start by contacting live chat with your account ID and the clause you believe was misapplied. If the matter is not resolved there, escalate via a formal email to our compliance team who will review and respond in writing within 5 business days.

In cases of suspected fraud, identity mismatch, or breach of these Terms, we may suspend access immediately as a precautionary measure. We will contact you at your registered email to explain the reason and outline the steps needed to restore access.

After account closure, we retain your personal data for the period required by applicable Indian regulations. Once that statutory period ends, your data is either permanently deleted or anonymised so it can no longer be linked back to you.

Contact our support team with your account reference and the specific data you want corrected. We will verify your identity, process the correction within 7 business days, and send a confirmation to the email address registered on your account.

Explore the s63 Terms and Conditions

Get in Touch About These Terms

Live Chat

Email Support

Help Centre

Switch to Secure Account Practices

Data Handling

Cookie Policy

Account Security

Data Retention

Policy Contact

Requesting Changes

Open the Most Asked Terms Questions

01 Who do these Terms and Conditions apply to?

02 Can s63 change the Terms after I have opened an account?

03 What happens to my UPI or Paytm data under these Terms?

04 How do I dispute a decision made under these Terms?

05 Can my account be suspended without notice?

06 How long does s63 keep my personal data after I close my account?

07 How do I request a correction to my personal data?

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